November 14, 2021
You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name." The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.
That comfortable relationship can extend to professionals you deal with, too. Think of your accountant, your dentist, your doctor. Most people try to stick with the same person or firm in those businesses. They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record.
Ideally, you should have that same relationship with your automotive service facility, like your friends here at Tuffy Naples. You may have tried several facilities over the years until you found one that did good work at a reasonable price. The longer your relationship with your service facility, the better the people there understand your wants and needs.
And you trust them to only perform repairs you really need and not try to sell you parts and services you don't.
For most of us, it's a great feeling when you walk in the door and you're greeted with a smile. That goes for us at Tuffy Naples as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Tuffy Naples, we appreciate your loyalty as a customer. Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.
Tuffy Naples
9401 Tamiami Trail N
Naples, Florida 34108
239-596-1668
https://www.tuffynaples.com
April 27, 2025
You may notice that when you get your vehicle's oil changed, your service adviser may recommend that you have your tires rotated at the same time. The reasons are simple. That will allow your tires to wear more evenly and reduce the noise your tires make as you drive down the road. There are di... More
April 20, 2025
Think of how many times you put your foot on your vehicles brake pedal every day. And think of how much you rely on your brakes to slow down and stop your momentum. When it comes to safety systems, your brakes are at the top of the list, and thats why its so important to keep them in top condit... More
April 13, 2025
When the weather turns cold, it's nice to crank up the furnace and enjoy the heat. But if your home's furnace doesn't work, it's not too comfortable. Same goes with your vehicle. When the heater's not working, things can get miserable. It could also signal some major problems, which we'll discuss... More