Reviews

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Our Customers' Reviews


I had a oil-leak from the engine on my Jaguar and two other shops tried in vain to fix it. Tuffy FIXED IT Very happy

— Arvid G., Naples, FL


Looked around at a few places, they were the most responsive and fair priced. I had my truck in for tires and in a matter of hours the job was completed. Top of the line customer service from the first phone call till I picked up the car. Would highly recommend them!

— Tim L., Naples, FL


Neri at Tuffy was highly recommended by a friend of mine. So when my car had a bad oil leak and needed a radiator too I took it to Tuffy's. They did a thorough diagnosis and told me everything that needed to be done to fix the problem and gave me a quote which was much below what I had expected! When I took the car back to be fixed I thought it would be an overnight thing but I was pleasantly surprised when they called me before closing to tell me I could pick up my car. The professionalism and friendliness of the staff here really meant a lot to me and I will be taking my other car back there for its checkup and adjustments. Thank you Tuffy for the great service and I will refer everyone I know who needs their cars fixed to you!

— Susan S., Naples, FL


Great job very quick

— Nancy B., Naples, FL


Great bunch of guys. Take of my car very efficiently. I highly recommend them. Thanks guys.

— Roger B., Naples, FL


I had a serious odor problem with a van. The Tuffy staff promptly diagnosed the issue and corrected the problem ASAP. During the process they kept me informed of was being done. All good. Its assuring to know when you have a problem and put your trust in a business and that they perform as expected,

— Nick K., Naples, FL


I had a tire problem and quickly pulled into Tuffys without knowing anything about them. They helped me immediately. I ended up having to order and replace 2 tires. Everyone was professional yet friendly and very fair in pricing. Will definitely go back to them if I have any other problems.

— Christine D., Naples , FL


My car had a minor problem, but was undrivable on a shopping trip to Naples from Ft Myers. Tuffys happened to be close by, so I took a chance and went in. I cannot imagine any better service than I received. In less than 30 minutes, they fixed my car at a very reasonable price. Would recommend highly

— Pat G., Ft Myers, FL


The staff was extremely friendly, knowledgeable and provided me with great service and took car of my truck in a very timely manner. Highly recommend the staff

— Kerry E., Naples, FL


Guys are great, very helpful and knowledgeable. Service is fast and they make you feel appreciated. Totally recommend them!!!

— Kathryn L., Naples, FL


These guys are absolutely the best! They bend over backwards to make customers happy. If you want fair and honest treatment, this is the place to go. They even replaced a broken water pump on my Jaguar that I know would have cost twice as much at the dealership. They also called to let me know they had an earlier opening for an oil change that I had scheduled. You will not be disappointed or get ripped off.

— David L., Naples, FL


— Emilia S., Naples, FL


Honest, always, plus friendly fast service. When in Naples in winter, I always take my Escape to Tuffy's!

— Ellen S., NAPLES, FL


I recommend this Tuffy location and its team of professionals, to address any vehicle service needed in maintains you autos in top conditions their knowledge and expertise is by far superior in nature.

— John H., Naples, FL


excellent service as always!

— michelle m., naples, FL


Great service, friendly people, fair no hassle prices, fast to complete tire service

— Kevin L., Naples, FL


Im new to North Naples and after a not so good experience at another local tire store a Neighbour recommended Tuffy. They went over and above helping me with my issue, I will continue using them while Im in this area.

— Kevin C., Naples , FL


— Charles S., Naples, FL


Fantastic service very kind and polite people, Im definitely returning. I loved that they offer free drinks very nice touch.

— Sabastian M., Naples, FL


Great service! 6 stars! Courteous and professional. I needed a tire patch done right away and I was able to have it done right away. This will be our go to place from now on. Thanks again!

— Ken B., Naples, FL


Stopped by for an oil change and the guys spotted excessive wear on two of my tires, something I did not notice. They were able to quickly obtain tires for me and address my alignment issues. Good to go for the holiday!

— Kevin L., Naples, FL


Have been going to Tuffy's in Naples for years. Always great service/

— Andrea M., Bonita Springs, FL


They were very polite explain everything they did excellent service

— Joel P., Bonita springs, FL


Had an issue with our car. They went above and beyond- recommended a towing company, found the problem immediately, and worked past closing hours to fix it so we did not have to rent a vehicle. Would return to this car repair shop with any issues without hesitation.

— David G., Naples, FL


Great service , honest and reliable . Thx

— Chris P., Naples , FL


I do not live in Naples, but visit family members. If I need car care I have no reservations about taking my Ford Taurus to Tuffy Naples and it's services. I trust them to do a great job AND love their work.

— Paula M., Tampa, FL


This is Captain Wild Bill from the show Deadliest Catch. I wanted to thank you for the excellent service you provided for my girlfriend when she cane in to have her tires looked at. Your staff treated her great. You spoke with me On the phone and let me know what was happening also. The service was thorough and quick. Thank you for setting her up with what she needed. We will be definitely be back with anything else we may need that you all do there. Thanks again - Captain Bill Wichrowski

— Captain Bill W., Naples , FL


Excellent care and attention to our automotive needs. I would recommend TuffyNaples to care for your immediate and permanent auto needs.

— John H., Naples, FL


I came in today and just had defibrillator put I. My chest 3days ago so i cant move arms a lot. My tire was low and the guy filled it up with air and checked all my tires. Im born and raised in Naples and it feels like the old personal service that was given to everyone way back when. Excellent management and excellent people

— Justin E., Brewton , FL


What an awesome service center. The staff is extremely professional and friendly. They complete the work in a timely manner and communicate well. I live in the area and will definitely refer all my friends and family to this location. Thanks for doing a great job!

— CHRISTINE O., Naples, FL


I was in the auto service industry for 25 yrs. Today i had a nail in left front tire of my new corvette. Nery looked at my tire. And explained i didnt need a new tire. That he could safely repair my tire. Great customer service and honest people.

— Jim W., Naples, FL


We were visiting FL from SC and needed immediate attention to our Honda. Tuffy went out of their way to be courteous and complete the job quickly so it did not interfere with our travels. I would highly recommend them for any work.

— George C., Bluffton, SC


This place is very honest with the most competitive prices, but even more important, their work is top notch! We live in Naples Park and after pricing out a set of four tires for two of our cars, the best place was also the closest to home. We will go nowhere else for maintenance on our cars. These guys rock!

— Tiff and Sal C., Naples, FL


I would recommend anyone looking to have work done on their vehicle to give Tuffys a call . The staff is very knowledgeable and trustworthy. They have helped me so much . Chris P

— Chris P., Naples , FL


Excellent and professional service from start to finish!! I had a tire repaired in a very short amount of time! The staff was friendly and knowledgeable! Would highly recommend Tuffy!

— Mary S., Napkes, FL


First time I went to Tuffys at Vanderbilt was to have a light on dash checked. Checked it, told me what it was and that it didn't need to be fixed at that time - no charge. I went back twice for two major problems. They took my car right away and repair it within a very short period of time. The manager, Patrick was extremely nice and knowledgeable. They now have a regular customer with me

— Joan S., Naples, FL


Billy squeezed me in for s last min oil change. He is the best!!

— Charlie L., Naples, FL


Great service, I went to Tuffy for an alignment, and it was real quick, the employees were courteous and attentive. Look forward to bring my cars to this place

— Ivan C., Naples, FL


On vacation and we needed help. Looking for a good place to get work done fast to keep us moving. Showed up first thing in the morning and they got me in right away. Two front hubs and a few hours later we were on our way. Great service overall.

— Rob B., Naples, FL


Honest and knowledgeable! As a woman, I have experienced the worst by visiting car dealers (even Mercedes Benz) and other automotive service locations. However, this Tuffy location is always a great experience. I am treated with respect, the prices are right, and the entire staff is honest. The latest example is that I thought I needed a new muffler. I made the appointment, and fully expected the noise I had heard was a bad muffler. However, I was told that it was only a disconnected muffler pipe. Instead of faking a repair and replacement, they were honest with me, and I expected a large bill, but I was only charged for fixing the muffler pipe. I believe in people again!

— Karen M., Naples, FL


found tuffy because our service person, and persons had left our prior place of service, and we followed him, as did many of his employees. i expect the same excellent service that i have always gotten from tuffy.

— ,michelle m., naples, FL


Convenient location. Excellent service in a timely manner and fairly priced with honest opinion about repair!

— Peggy W., Naples, FL


Very good service and I have been doing. Business here for years and always treated me fare. I will always go here when possible

— David Z., Lincoln , FL


Exceptional service center! They diagnosed and fixed my brake issues at a very reasonable price. Got right to it and fixed it fast! If you need auto work, check out Tuffy's.

— Paula H., Naples, FL


Exceptional service center and staff!! I had worrisome brake issues and the staff quickly diagnosed and fixed the issue. I thought I would be waiting for hours, but the staff really knows mechanics and got it fixed fast. Friendly, fast, and expert - don't go anywhere else for auto work!

— Serena H., Naples, FL


Tuffy Naples did an excellent job in repairing my brakes last week. They accurately diagnosed the problem and replaced/machined the rotors. I now have confidence when I drive my Caravan that I am driving a safe automobile. Thank you for your expertise.

— Susan Y., Naples, FL


They did what I wanted done very promptly at a good price. I will go back.

— Chris P., Estero, FL


My carsbatterydied without notice. I made it intoTuffys parking lot. I was at their mercy. Gary was there for me. I was in and out in 35 minutes. New battery and no head aches or drama. The Best ! Im happy.

— Richard C., Taunton, MA


Stopped in for a quick oil change and tire rotation. Great service on time and friendly. Would recommend this place to anyone for service.

— Gary T., everglades city, FL


Kind, capable and efficient. Thank you for getting me back on the road!

— Samantha M., Naples, FL


Always go up and above. Love the Manager I don't go anyplace else..

— Chris H., Naples , FL


I found all of the staff at Tuffy to be very knowledgeable and extremely courteous. Without an appointment they handled my needs promptly and efficiently. I highly recommend this establishment. I will now be a regular Tuffy customer.

— Sheldon K., Naples, FL


I called Tuffy on a friend's recommendation as I had a very low tire and asked if they could check my tires. Gloria couldn't have been nicer. They quickly checked my tires and filled them. One was down 18 psi . Incredibly there was no charge even though they are paying a skilled technician. Tuffy got a new client yesterday! Thank you Gloria and crew.

— Charlene D., NAPLES, FL


They did a great job on my brakes, were quick and Gloria is awesome. She goes above and beyond to make sure your taken care of.From the simple offer of water to a ride home. I will definitely recommend them!!!!

— Laura R., Naples, FL


I was in a real bind when my tire was totally flat only a couple of streets away from Tuffy, but the crew went above and beyond to give me a ride and help get me back on the road! They are awesome!

— Jason H., Naples, FL


This Tuffy is the only place I will bring my car for repairs from now on. They did right by me when I had a spark plug malfunctioning. They are in a convenient location and got the job done fairly quickly.

— Colin B., Naples, FL

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